Solar repairs and maintenance Townsville

Solar repair and maintenance for Townsville homes and businesses

If your solar system is not performing as expected, we can find out why and fix it. We carry out repairs, inspections and maintenance on all makes and brands across Townsville and North Queensland, with every job handled by our own qualified electricians and solar technicians.

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Solar repairs and maintenance

If your system has a fault, every hour of sun it misses is money lost

A solar system that is not generating properly is not just underperforming — it is costing you money every day the sun is up. Faults do not always show up as a complete shutdown. Often it is a drop in output, an inverter alarm, or a bill that is higher than it should be.

We diagnose and repair faults on all makes and brands, not just systems we installed. If your original installer has closed down or is uncontactable, we can step in and take over your system’s care.

Fault diagnosis and repair

We identify the cause of underperformance, inverter faults, alarm codes and system failures, and repair them.

Routine inspections and maintenance

Scheduled inspections to keep your system safe, compliant and generating at its best.

All makes and brands serviced

We service and repair solar systems regardless of who installed them or what brand of equipment is fitted.

Professional inspection report

Every inspection includes a detailed digital report produced with our proprietary Solar Inspection App.
Inspection packages

Three levels of inspection to suit your situation

We carry three inspection packages to match different situations. If your system has shut down or is showing a fault code, the Bronze inspection is designed for that. If you want a scheduled annual check with a professional report, the Silver is our most popular option. If you want the most thorough assessment available, including panel cleaning and detailed electrical testing, the Gold inspection covers everything.

Bronze

From $199

Fault inspection, error codes and system shutdowns

  • Same day professional inspection report
  • Solar panel condition check
  • Inverter operation, alarms and fault codes
  • Isolation device visual inspection
  • Written quote for repairs or replacement
Book a Bronze inspection

Silver

From $299

Most popular

Basic safety and performance inspection

  • Comprehensive professional report emailed same day
  • Solar panel condition including dirt, corrosion and bird droppings
  • Inverter operation, production data and alarm history
  • Rooftop cabling routing and support check
  • DC isolator condition and water ingress check
  • System configuration verified against panel layout
  • Panel racking, rails and fixing integrity
  • Shading check from trees, pipes and antennas
  • Performance checked against expected output
  • Optional panel clean at $8 per panel
Book a Silver inspection

Gold

From $699

Detailed safety and performance inspection plus panel clean

  • Everything in the Silver inspection
  • Panel clean included up to 22 panels
  • Insulation resistance testing — looks for deterioration of panels, cabling and equipment
  • Voltage leakage testing — identifies low resistance panels
  • Inverter earth testing — confirms inverter has been correctly earthed
  • AC and DC cable size and rating check
  • Detailed performance inspection — output checked against similar systems
  • Solar optimisation — hot water and pool pump checked for solar configuration
  • Multiple MPPT string checks — separate strings and orientations tested
  • DC voltage and current verification — confirmed within expected range
  • Meterbox safety check — safety switches, wiring, rodent damage and water ingress
  • Energy bill analysis — usage and solar export reviewed
  • Free minor rectification works where found during inspection
  • Free bypassing or disconnection of faulty panels
Book a Gold inspection

Not sure which level you need? If your system has a fault or has shut down, start with Bronze. For a scheduled annual check, Silver is the right choice. If you are buying a house with solar or suspect a significant underperformance issue, Gold gives you the most complete picture. Call us on 07 4779 7798 and we will point you in the right direction.

What we do

Services we provide

We cover the full range of repair and maintenance work on residential and commercial solar systems. Each service has its own dedicated page with full details.

Inverter repairs and fault diagnosis

Inverter faults are the most common cause of solar underperformance. We diagnose alarm codes, low output and complete failures across all major brands, and carry out repairs or replacements as needed.
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Solar System General Maintenance

Dust, debris, bird droppings and salt residue accumulate on panels and reduce output. Professional cleaning combined with a performance check restores generation and identifies any panels requiring attention.
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Solar battery health check

We assess your battery’s state of health, charge and discharge behaviour and communication with your inverter to confirm it is performing as it should and flag any issues before they become failures.
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Solar battery upgrade and retrofitting

If you have solar without storage, or your existing battery is end of life, we can assess your system and retrofit compatible battery storage to get more from the generation you already have.
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Solar maintenance in Townsville

Why Townsville solar systems need regular attention

Townsville’s tropical coastal climate is one of the harshest environments for solar equipment in Australia. High humidity and salt air accelerate corrosion of electrical terminals and rooftop cabling. Intense UV causes the plastic casings on DC isolators to crack and degrade. When those casings crack, North Queensland’s heavy rainfall can enter and cause ground faults or, in serious cases, fires.

A fault does not always announce itself as a complete shutdown. Often it is a gradual drop in output that goes unnoticed for months. By the time most system owners realise something is wrong, they have already lost significant generation and may be facing a larger repair bill than if the issue had been caught early.

Signs your system may need attention

Your power bill is higher than expected

If your electricity bills are climbing despite having solar, your system may not be generating as expected. A drop in output is not always obvious without monitoring your inverter regularly.

Your inverter is showing an alarm or fault code

An alarm light, error code or red indicator on your inverter means the system has detected a fault. Do not ignore it. Call us and we will diagnose what it means and whether it needs an urgent repair.

Your original installer is no longer around

Over 95% of solar systems installed more than 10 years ago have been left without support because the installing company has closed down or exited the industry. If that has happened to you, we can take over your system’s care.

Your system has not been inspected in several years

Most major inverter and panel manufacturers recommend a documented maintenance history to support warranty claims. A professional inspection provides a timestamped record and catches small issues before they become costly ones.

You have noticed storm or weather damage

After cyclonic weather, heavy rain or hail, it is worth having your system checked even if it appears to be running. Rooftop isolator casings, cabling and panel frames can sustain damage that is not visible from the ground.

Your panels have not been cleaned in over a year

Dust, salt residue and bird droppings build up on panels and reduce their output. In Townsville’s environment this happens faster than in most Australian cities. Regular cleaning restores performance and lets us spot any panel or mounting issues at the same time.
Common questions

Solar repair and maintenance questions, answered

Do you service solar systems you did not install?

Yes. We carry out repairs, inspections and maintenance on all makes and brands regardless of who installed the system. If your original installer has closed down or is no longer contactable, call us and we will take over.

How do I know if my solar system has a fault?

The most common signs are a power bill that is higher than expected, an inverter alarm light or error code, or a noticeable drop in the output shown on your inverter display. If you are unsure, check your inverter once a month. A system in good working order in Townsville should generate around 4kWh per kW of installed capacity per day on a sunny day.

My inverter is showing a fault light. What should I do?

Do not ignore it. An inverter alarm means the system has detected a problem and has stopped or reduced generation. Every hour it sits unresolved is generation you are not getting. Call us and we will diagnose the fault and advise on the repair.

Can you repair a system where the original company has closed down?

Yes. This is one of the most common situations we deal with. Over 95% of solar systems installed more than 10 years ago are what the industry calls orphaned, meaning the installing company is no longer operating. We step in as your new service provider and take over care of the system.

How often should a solar system be professionally inspected?

We recommend a professional inspection every one to two years for systems in the Townsville region. The tropical coastal environment accelerates corrosion and UV degradation faster than most parts of Australia, so regular checks are important for both performance and safety.

Does a professional inspection help with warranty claims?

Yes. Most major inverter and panel manufacturers require a documented maintenance history to support warranty claims. Our inspections produce a timestamped professional digital report that serves as evidence of care if you need to make a warranty claim.

At a glance

Systems serviced

All makes and brands

Inspection report

Professional digital report included

Residential and commercial

Yes, both

Orphaned systems

Yes, we take these on

Recommended inspection frequency

Every 1 to 2 years

Grid operator

Ergon Energy

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